Cancellation & Refund Policy
Last updated: 17 April 2026
Our Refund Policy details the conditions under which refunds are issued for our paid services and the charges associated with application cancellations.
1. Premium Services (₹5000 + GST)
- ·All payments made for premium services are non-refundable once completed.
- ·These are digital/consultation services, and resources are allocated immediately upon purchase.
2. Application Cancellation and Interview Policy
- ·Applications can be cancelled free of charge before interview scheduling.
- ·Once an interview is scheduled, cancellation will incur a ₹1099 service charge.
- ·Failure to attend a scheduled interview without prior notice will be treated as a no-show, and the ₹1099 charge will apply.
- ·This charge covers operational costs including scheduling, coordination, and resource allocation.
3. No Refund Clause
- ·Even if a job application is cancelled, payments made for premium services (₹5000 + GST) will not be refunded, as services remain accessible.
4. Service Validity
- ·Premium services are valid for one application cycle only.
- ·If the user does not complete the interview process, the service will still be considered utilized.
- ·Services cannot be transferred to another application.
5. Exceptional Cases
- ·Refunds, if any, are granted only at the discretion of Morris Matrix in cases such as technical errors or duplicate payments.
6. Agreement
- ·By making a payment, users confirm that they have read and agreed to this policy.